Delivery
Orders are processed and shipped within 3-9 business days.
Delivery charges are set at $12.99 for all shipments in Quebec*. After processing, customers will receive a tracking number via Canada Post.
Please note that ARAUMÉ is not responsible for lost or damaged packages.
* Free delivery in Quebec from $110 of purchase.
Cancellations
All orders are FINAL - we do not accept order cancellations as we work hard to process orders as quickly as possible.
Please make sure you are certain before submitting the order.
However, it is possible to modify an order if you have not yet received the shipping notification.
Return
If you are unhappy with your order, please contact us. We accept exchanges within 14 days of receipt of the package. There are no refunds. The material and the costs of return will have to be assumed by the purchaser.
All products must be sent in their original condition with no signs of wear.
To write to us, click on the button below, or contact us at info@araume.ca